1. How do I book a taxi with Dream Taxis?

You can book instantly through our website, mobile app (if applicable), or by calling our customer support team. Booking takes less than a minute

2. Are your prices fixed, or do they vary?

We offer transparent and competitive pricing. First mile £3.80 cover one mile then afterwards £1.50 per mile. You’ll see the fare details before confirming your booking, and there are no hidden charges.

3. Do you provide airport transfers?

Yes! We offer reliable airport pick-up and drop-off services to all major Scottish airports, including Glasgow int airport, Prestwick airport and Edinburgh airport.

4. Do you have electric or eco-friendly vehicles?

Yes, we are expanding our electric fleet as part of our move toward a greener Scotland. Both electric and luxury vehicles are available based on your preference.

5. Can I book a taxi in advance?

Absolutely. You can pre-book rides for any date or time, ensuring a driver is ready when you need them.

6. What types of vehicles do you offer?

We offer economy cars, people carriers (6-seaters), executive vehicles, and chauffeur-class luxury vehicles. Perfect for families, business travel, and special events.

7. Are your drivers licensed and trained?

Yes. All Dream Taxis drivers are fully licensed, vetted, experienced, and trained to meet professional service standards.

8. Can I make changes to my booking?

Yes, you can modify or cancel your booking through our app, website or by contacting our customer service team. Changes are allowed as long as the driver hasn’t already been dispatched.

9. Do you offer corporate or business accounts?

Yes, we provide tailored services for businesses, hotels, schools, events, and corporate travel. Contact us to set up a business account.

10. Do you provide services for tourists?

Definitely! Our drivers have local knowledge and can guide visitors to Scotland’s best attractions, scenic routes, and hidden gems.

11. Does Dream Taxis provide services for private hire or hackney taxis.

We are fully licensed with Council for Private hire and Hackney taxis and we have Private Hire Cars, Hackney Taxis and Luxury Executive Chauffeur fleet and proudly provide all services.

Privacy Policy

Privacy Policy for Drivers – Dream Taxis

Effective Date: [Insert Date]
Dream Taxis (“we”, “our”, “us”) is committed to protecting the privacy of our drivers. This Privacy Policy outlines how your personal and professional data is collected, used, and protected when using our driver platform.

1. Information We Collect

a) Information You Provide:

Full name and contact info
Driver’s license and ID documents
Vehicle information (registration, make, insurance)
Profile picture
Bank/payment details
Background check information (if applicable)

b) Information Collected Automatically:

Real-time location (while active)
Trip history and driving behavior
App/device usage data
IP address, device type, and OS info

2. How We Use Your Information

We use your data to:

Verify and approve your driver profile
Connect you with riders and manage trips
Process payouts and earnings reports
Ensure rider safety and platform integrity
Comply with legal and regulatory requirements
Improve performance, training, and rewards

3. Who We Share Your Data With

Riders: basic details like name, vehicle, and contact number (during trips)
Payment gateways
Third-party background check services
Government authorities, if legally required
Business partners (for operations or acquisitions)

4. Data Retention

We retain your personal and trip data for as long as your account is active and for regulatory compliance (e.g., tax and legal obligations).

5. Security Measures

We use encryption, firewalls, and access controls to safeguard your data. Despite this, no system is 100% secure.

6. Your Rights

You have the right to:

View or update your data
Request account deletion
Get a copy of your data
Object to certain processing

7. Changes to This Policy

We may revise this policy. We'll notify you via email or in-app if substantial changes occur.

8. Contact

📧 Email: [Insert Email]
📞 Phone: [Insert Phone]
📍 Address: [Insert Office Address]

By driving with Dream Taxis, you acknowledge and accept this Privacy Policy.